Our Commitment to Each Other
The Partner Shop Agreement is simple, friendly, and built on shared values — not legal jargon. It outlines expectations around honesty, communication, pricing, and transparency.
If you believe in honest work, fair pricing, and helping families stay on the road, you’re exactly the kind of shop this movement needs.
This agreement isn’t legal paperwork. It’s a shared understanding between Road Keepers and your shop — built on honesty, compassion, and community. By joining as a Partner Shop, you’re helping families stay safe, working, and moving.
As a Road Keepers Partner Shop, you agree to:
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Provide honest diagnostics Clear, pressure‑free assessments of what a vehicle truly needs.
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Offer goodwill pricing Fair, compassionate rates for essential repairs when a family is in crisis.
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Communicate clearly Explain repairs in plain language, with no surprises.
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Treat every family with dignity Respect, patience, and compassion — always.
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Document repairs transparently Photos, notes, and clear invoices so families and donors know exactly what was done.
Road Keepers agrees to:
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Send priority referrals Families who need honest help are matched to your shop.
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Provide parts support when needed When a repair is essential but a family can’t afford components.
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Coordinate volunteers Rides, communication, and family support handled by our team.
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Protect your time We only send cases that fit your shop’s capabilities and schedule.
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Promote your shop as a trusted partner Community recognition for doing the right thing.
Honesty No upselling. No pressure. No games.
Compassion Every family deserves respect.
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We communicate quickly when a family is referred.
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We agree on the repair plan before work begins.
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We document the repair with photos and notes.
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We close the case together so the family feels supported from start to finish.
Transparency Clear communication and documented repairs.
This agreement is based on trust, not legal pressure. If at any point your shop needs to pause or step back, just let us know. We’re here to support you — not burden you.