Real life Impact Stories

Road Keepers True testimonies

Real stories from real people helped through Vaughn’s Northwest Auto Repair — Wausau’s #1‑rated shop.

Road Keepers was born inside a real shop with a real reputation. Vaughn’s Northwest Auto Repair has been Google’s top‑rated auto repair shop in Wausau, trusted by families, workers, and neighbors who rely on their vehicles every day. These stories reflect the same honesty, compassion, and community care that earned that reputation.

-Single Mom Who Kept Her Job

A mother of two came in with an alternator that had completely failed. She was already missing shifts because her car wouldn’t start. Money was tight, stress was high, and she was close to losing her job. Road Keepers stepped in, covered the repair, and got her back on the road the same day. Her words afterward: “You didn’t just fix my car — you saved my job.”

- Veteran Stranded After a Breakdown

A local veteran’s vehicle died on the side of the road in freezing weather. He had no way to tow it and no budget for a major repair.
Vaughn’s Northwest Auto Repair brought the vehicle in, diagnosed a failed fuel pump, and Road Keepers covered the cost.
He left with his dignity intact and his independence restored.

-A Family Who Nearly Lost Their Only Vehicle

A family of five came in with a failing transmission cooler line. They were choosing between groceries and repairs. A partner shop stepped in through Road Keepers, handled the repair, and kept the family’s only vehicle on the road. They told us: “We didn’t know people still helped like this.”